When power outages occur, you can count on Westar to begin power restoration as safely and quickly as possible.
Safety is first and foremost after severe weather happens. Most injuries take place when the storm is over and people go outside to check on homes.
The more reports from an area we receive, the better we're able to identify where the outage cause is located.
Power restoration begins by repairing the largest equipment that supplies power to the most customers. The following priorities are specific to major restoration efforts. Many of the processes happen at the same time by different, specialized crews.
If you have overhead electric service, it is common for a tree branch to come down and pull the meter can away from your home/business during a storm. If the meter can has been damaged or pulled away from your home, it must be reattached by a licensed electrician before Westar can restore service.
Generators are often used during an extended outage situation. If not used correctly, generators can cause shock, fire or carbon monoxide poisoning. Keep in mind the following safety practices: