The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
When power outages occur, you can count on Westar to begin power restoration as safely and quickly as possible.
Safety is first and foremost after severe weather happens. Most injuries take place when the storm is over and people go outside to check on homes.
The more reports from an area we receive, the better we're able to identify where the outage cause is located.
Power restoration begins by repairing the largest equipment that supplies power to the most customers. The following priorities are specific to major restoration efforts. Many of the processes happen at the same time by different, specialized crews.
If you have overhead electric service, it is common for a tree branch to come down and pull the meter can away from your home/business during a storm. If the meter can has been damaged or pulled away from your home, it must be reattached by a licensed electrician before Westar can restore service.
Generators are often used during an extended outage situation. If not used correctly, generators can cause shock, fire or carbon monoxide poisoning. Keep in mind the following safety practices: