The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
The Westar Energy media relations team works to provide journalists information in a timely manner. Our media line, 1-888-613-0003, is answered by a member of our team 24/7. If your call is not related to breaking news, we prefer you call during business hours, because it makes it easier to gather information for you from our colleagues.
Westar Energy is active in and monitors Facebook and Twitter, but to ensure a timely response for media inquiries, we request that you use the media line rather than tweet or post your questions. Please also be mindful that emailed inquiries can either be caught in spam filters or might go to someone who is enjoying a day off.
If your request is simply to confirm or determine the magnitude of a current outage, please check our website (www.WestarEnergy.com/Outage) then call us if you need additional information.
For customer service inquiries, please call 1-800-383-1183.
Gina Penzig joined Westar Energy in 2001. Gina earned her bachelor's degree in print media from Washburn University, where she also completed her master of business administration. During her time at Westar, Penzig has worked in corporate communications and helped create and launch Westar Energy's energy efficiency initiatives. In 2009, Gina was honored as Communicator of the Year by her peers in the Topeka chapter of International Association of Business Communicators. Prior to joining Westar, she worked as a page designer, copy editor, reporter and advertising representative at a Kansas newspaper and in communications for Topeka-area non-profit firms. Email Gina.
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