The Westar Energy media relations team works to provide journalists information in a timely manner. Our media line, 1-888-613-0003, is answered by a member of our team 24/7. If your call is not related to breaking news, we prefer you call during business hours, because it makes it easier to gather information for you from our colleagues.
Westar Energy is active in and monitors Facebook and Twitter, but to ensure a timely response for media inquiries, we request that you use the media line rather than tweet or post your questions. Please also be mindful that emailed inquiries can either be caught in spam filters or might go to someone who is enjoying a day off.
If your request is simply to confirm or determine the magnitude of a current outage, please check our website (www.WestarEnergy.com/Outage) then call us if you need additional information.
For customer service inquiries, please call 1-800-383-1183.
Gina Penzig joined Westar Energy in 2001. Gina earned her bachelor's degree in print media from Washburn University, where she also completed her master of business administration. During her time at Westar, Penzig has worked in corporate communications and helped create and launch Westar Energy's energy efficiency initiatives. In 2009, Gina was honored as Communicator of the Year by her peers in the Topeka chapter of International Association of Business Communicators. Prior to joining Westar, she worked as a page designer, copy editor, reporter and advertising representative at a Kansas newspaper and in communications for Topeka-area non-profit firms. Email Gina.
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