The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
TOPEKA, Kan., May 29, 2014 — The Kansas Corporation Commission today approved Westar Energy’s proposed “Pay As You Go” pilot program. The voluntary prepayment pilot program allows up to 1,000 customers to prepay for their electricity.
“Customers let us know they want more options in how they do business with us,” Jeff Beasley, vice president, customer care, said. “They compare Westar to other companies’ products and services such as prepaid cell phones and access to timely usage information. We want to meet those expectations and give our customers more product and service options that fit their lifestyle. This pilot program will let them determine the value of these options.”
Up to 1,000 residential customers will be able to participate in the voluntary program. In order to qualify, customers must already have an advanced digital meter installed on their home. Westar customers in Lawrence, Silver Lake, Rossville and parts of Wichita are, or soon will be, fitted with the new meters.
To enroll in the program, customers will need to deposit at least $35 in their Pay As You Go account; this will be applied toward their initial electricity use. After that, customers may pay as much or as little as they like and when they like, as long as they keep a positive balance on the account.
The program offers customers several options for tracking electricity use and frequent communication regarding their account status, including a special website and a mobile application that will provide usage information. Customers may also sign up for text messages, email or phone calls that will be sent when the balance reaches a predetermined level.
A video and FAQ for the program can be found at WestarEnergy.com/payg.
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Westar Energy, Inc. (NYSE: WR) is Kansas’ largest electric utility. For more than a century, we have provided Kansans the safe, reliable electricity needed to power their businesses and homes. Every day our team of professionals takes on projects to generate and deliver electricity, protect the environment and provide excellent service to our nearly 700,000 customers. Westar has 7,200 MW of electric generation capacity fueled by coal, uranium, natural gas, wind and landfill gas. We are also a leader in electric transmission in Kansas. Our innovative customer service programs include mobile-enabled customer care, a smart meter pilot project and paving the way for electric vehicle adoption. Our employees live, volunteer and work in the communities we serve.
For more information about Westar Energy, visit us on the Internet at WestarEnergy.com. Westar Energy is on Facebook: Facebook.com/YourWestar and Twitter:Twitter.com/WestarEnergy.
Director, corporate communications
Media line: 888.613.0003