The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
In past years, Westar has experienced several incidents where dogs have bitten meter readers. On days your meter is read, please take care to contain your dog. We want to accurately read your meter and keep our employees safe.
Generally, the date that we will be out to read your meter is the due date on your monthly bill. To print a list of dates your meter is read, sign in to my electric account and click on "view meter schedule."
Westar Energy field personnel receive training that provides them with the resources they need to handle potentially dangerous circumstances. A focus of this training is on why dogs do what they do and how the role we play is critical in the outcome of a situation.
Any breed and size of dog can become volatile, temperamental and capable of causing injury to our employees, whom dogs may perceive as strangers.
Obtaining electric service from Westar Energy is conditioned on our customers' agreement to the General Terms and Conditions set out in the KCC-approved tariff for our entire service area.
If our meter readers and other field personnel are prevented from entering any customer’s property to read the meter or gain access to other Westar Energy electric facilities, those preconditions for service -- stated in Section 5.01-- have been violated. Whenever a real or perceived dangerous condition exists on the customer’s premises – such as when a customer’s dog/s are loose and appear to be a threat to the employee’s safety – Westar is allowed in such circumstance to immediately discontinue or refuse to provide electric service to that customer.