Stay connected, stay informed. Westar offers outage text messaging and billing alerts to customers who want to receive information about their account or outage status on their mobile device. There are two types of alerts that customers can sign up to receive: outage-related and bill-related. The customer must have an online account and current cell phone number on file in order to participate.
You can sign up for texts by sending the short code REG to WSTAR (97827). This will register you for text messages. Once registered, you will receive information for future outages as well. If your power goes out, or if you want to check the status of your outage, you can text the following commands to Westar at WSTAR (or 97827).
If you are logged into your online Westar Energy account, you will simply need to visit the "Communication Preferences" section found under "My Profile." You can access "My Profile" at the top of the screen where you see your name. If you are not logged in to your online account, you can do so by clicking here.