The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
Feel better, and more comfortable, knowing that you are using energy more efficiently and helping the environment when you use your new hybrid (or dual-fuel) heat pump system.
A heat pump is a device identical to the air conditioner in your home with one big difference: it can reverse direction and heat in the winter, as well as provide cooling in the summer. A hybrid heat pump (also known as a ‘dual-fuel’ or ‘add-on’ heat pump) performs the same function as an all-electric heat pump but can use either electricity or gas to provide heat. It combines a traditional gas/oil/propane furnace with an electric heat pump, giving you the best of both options. It automatically switches between fuel sources to run the heat pump when it is the most efficient; which is during the mild and moderate winter temperatures. When the outside temperature drops too low (typically below the 25-30-degree range), your furnace will do most of the heating. This technology allows the system to operate the most efficiently during specific weather conditions, which maximizes comfort and efficiency and minimizes environmental impact.
To learn more about all the different types of heat pumps and their benefits, click here.
Aside from providing the flexibility to use two fuel sources, there are a few key benefits to installing a hybrid heat pump.
For some frequently asked questions about hybrid heat pumps, click here.
We understand that a hybrid heat system costs more to purchase, that's why we are offering a limited time, $450 rebate for eligible customers. Click here for full details.