The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
Frequently asked questions about our merger with KCP&L.
At this time, you won’t see any changes. You may pay your bill, report outages, and reach us in the same way as before. In the future, you’ll see cost efficiencies that will translate to savings and less frequent rate increases.
Westar customers should continue to report outages online or at 800-544-4857 (800-LIGHT-KS).
Nothing has changed for your plan. Please continue to pay on the schedule you and your customer care representative set up, in the same manner you were paying previously.
Continue to make your checks payable to Westar Energy.
Evergy is the name of the holding company formed by the merger of Great Plains Energy and Westar Energy. Sometime in 2019, we plan to rename KCP&L and Westar to Evergy in all the communities we serve. Before that point, we are still operating as Westar Energy and KCP&L. We will communicate any changes that affect how you interact with us in advance or our name changing.
No. Nothing has changed with your current billing preferences.
Continue to call 800-383-1183 for account questions.
We’ll create cost efficiencies as a larger company, which means savings for you. These savings are being passed to you through an initial bill credit in your December 2018 bill, and additional bill credits in the years of 2019 – 2022. We also reduced rates in late September 2018. Click here for more info.
As a combined company, we will provide you more benefits than we could if Westar and KCP&L remained separate companies.