The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
Topeka, Kan., March 27, 2015 -- Westar Energy is partnering with Allconnect, a national leader in connecting consumers with new services, to offer its Move Advisor program to Westar’s customers. The program “Connections from Westar Energy” is a free, one-stop resource for consumers to receive personalized assistance to compare and order services such as satellite or cable TV, internet, telephone and home security systems. It’s available when customers call or go online to transfer or establish electric service with Westar Energy.
When Westar Energy customers transfer or establish service they will have the opportunity to speak with an Allconnect advisor, who reviews the numerous service options available at their new address, including satellite TV, cable TV, Internet, phone, and home security systems. After discussing the plans, promotions and bundles available, the advisor then takes the order and schedules installation, providing end-to-end service.
Customers who transfer or establish service with Westar Energy online will also have the opportunity to explore, compare and purchase service options available at their new address through Allconnect’s e-commerce platform.
“We are always looking for new ways to enhance our customers’ experience, and Allconnect understands that,” said Hal Jensen, executive director customer programs and services for Westar Energy. “This program makes the complicated process of setting up new services easy, and I think our customers will appreciate the value and convenience this adds to their experience with us.”
“Allconnect has a proven track record of improving customer satisfaction for our utility partners by saving their customers time and money,” said Sam Howe, Allconnect CEO. “We’re excited to put our technology, data-driven processes and friendly, consultative approach to work for Westar Energy.”
Westar Energy serves nearly 700,000 customers in eastern Kansas. For more information about Connections from Westar Energy, contact Westar Energy toll free at 800-383-1183 or visit www.westarenergy.com/westar-connections.
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Westar Energy, Inc. (NYSE: WR) is Kansas’ largest electric utility. For more than a century, we have provided Kansans the safe, reliable electricity needed to power their businesses and homes. Every day our team of professionals takes on projects to generate and deliver electricity, protect the environment and provide excellent service to our nearly 700,000 customers. Westar has 7,200 MW of electric generation capacity fueled by coal, uranium, natural gas, wind and landfill gas. We are also a leader in electric transmission in Kansas. Our innovative customer service programs include mobile-enabled customer care, a smart meter pilot project and paving the way for electric vehicle adoption. Our employees live, volunteer and work in the communities we serve.
For more information about Westar Energy, visit us on the Internet at http://www.WestarEnergy.com. Westar Energy is on Facebook: www.Facebook.com/yourwestar and Twitter: www.Twitter.com/WestarEnergy.
Media Relations Manager
Media line: 888-613-0003
Allconnect offers customers a convenient single source to compare and connect integrated media, broadband, home protection, energy and green products. Allconnect’s services are available at allconnect.com, through utility and energy companies representing over 50 million households, and via affiliates. Through more than 20 million annual consumer touch points, the company acquires customers, increases revenue and generates higher customer satisfaction for its partners. Allconnect’s customer satisfaction ranks in the top 10 percent of companies nationwide based on its American Customer Satisfaction Index score. Founded in 1998, Allconnect is headquartered in Atlanta, Georgia, with offices in Houston, Texas; Lexington, Kentucky; and St. George, Utah.
For more information, visit allconnect.com or follow the company on Twitter and Facebook.