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| Residential Deposit Information |
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Security deposits may be requested at the time of application for service or at any time thereafter if one of the following criterion is met:
- Customer has no credit history with Westar Energy.
- Customer has not met 9 out of 12 on time payments (12-month period).
- Customer has an undisputed, unpaid bill.
- Customer has interfered with, tampered with or diverted service.
- Customer has failed to pay an undisputed bill before the delinquency date for three consecutive billing periods.
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Deposit Amount
- The deposit will equal two times the projected average bill for a 12-month period.
(For example: The average monthly bill is 75.00. The deposit = 150.00)
- Any customer that has been documented diverting service may be charged an additional deposit based on usage for one month.
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Deposit Options
- Cash deposit - Cash deposits may be paid in four equal monthly installments (1/4 billed up front).
- Letter of Credit - Credit references from a previous utility may be used to establish credit worthiness. The credit reference cannot be older than 12 months from the date received and must reflect at least 12 months history with nine on-time payments.
- Automatic Bill Payment Plan - For first time customers only.The Automatic Bill Payment Plan offers the convenience of having your energy bill payment deducted automatically from your checking or savings account on the due date. Enroll online or print and mail a form.
- Letter of guaranty - A written guarantee by a responsible third party, who has good credit as a customer with the company, may be used in lieu of a cash deposit. To qualify as a third-party guarantor, an individual must not have a deposit on his or her own account. The Contract of Guarantee transfers to a new address should the customer move.
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Letters of credit may be faxed to 316-261-6615
Letters of gauranty must be mailed to:
Westar Energy
PO Box 208
Wichita, Ks 67201-0208
Deposit Refunds
- The deposit plus interest is returned when service is discontinued. Any unpaid bills will be deducted from this amount before the refund is issued. If moving, the deposit will transfer to the new address.
- Deposits will be credited back to the account after 9 on time payments in a 12-month period.
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A deposit is not automatically used to cover an overdue bill and will not prevent disconnection of service.
Deposit Interest
Simple interest is paid on cash deposits and applied as a credit to the account once per year. The interest rate is set each year by the Kansas Corporation Commission. The annual interest rate for 2008 is 3.15 percent.
Unclaimed Deposits
Any unclaimed deposit refunds are sent to the state of Kansas. Customers may phone the Unclaimed Property Division (800) 432-0386.
Business Deposit Information
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