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| Average Payment Plan |
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Enroll online
How does it work?
- Monthly bill is based on the average of your prior 12 months of service.
- We adjust this average each month to reflect actual usage, which means the amount due may be slightly different month to month.
- For example, your January bill will be the average of your energy costs from February last year through January this year.
Actual Usage
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Who's eligible?
- All residential customers whose account is current (paid in full by the due date).
- You may remain on this plan unless two or more consecutive payments are late.
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What if I have moved and don't have a 12-month history?
- The Average Payment Plan is based on the prior 12 months usage at the address of service.
- If there is not a sufficient usage history then the average may be estimated or Westar may ask that 12 months usage be established before setting up the plan.
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What if I move or my service is disconnected?
- The customer is responsible for closing out the account and settling the difference between the actual cost of energy used and payments made.
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What is the settlement balance?
- The settlement balance is the difference in service used and the amount that has been paid.
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What if my settlement balance gets too large?
- Annually, the settlement balance is reviewed and an adjustment amount is included in your monthly average to bring the balance closer to zero.
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